Mercure Nairobi Upper Hill
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs." Mr Gerard MOUTOU, Hotel Manager.
Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups.
Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
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Room choices in Mercure Nairobi Upper Hill
Services
Internet | WiFi is available in all areas and is free of charge. |
Bathroom | Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower |
Bedroom | Linen, Wardrobe or closet |
Outdoors | Outdoor furniture, Sun terrace |
Kitchen | Dining table, Electric kettle, Refrigerator |
Room Amenities | Socket near the bed, Clothes rack |
Activities | Cooking class Additional charge, Game drives Additional charge |
Living Area | Dining area, Seating Area, Desk |
Media & Technology | Flat-screen TV, Cable channels, Satellite channels, Telephone, TV |
Food & Drink | Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
Parking | Free public parking is possible on site (reservation is not needed)., Parking garage, Accessible parking |
Reception services | Invoice provided, Concierge service, Luggage storage, Tour desk, Currency exchange, 24-hour front desk |
Entertainment and family services | Kids' outdoor play equipment, Board games/puzzles |
Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
General | Shuttle service, Carbon monoxide detector, Shared lounge/TV area, Hypoallergenic, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Laptop safe, Packed lunches, Carpeted, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
Accessibility | Auditory guidance, Visual aids: Braille, Emergency cord in bathroom, Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible, Upper floors accessible by elevator |
Wellness | Fitness centre |
Languages spoken | English, Swahili |
Conditions
Check-in | From 14:00 |
Check-out | Until 11:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
No age restriction | There is no age requirement for check-in |
Pets | Pets are not allowed. |
Groups | When booking more than 9 rooms, different policies and additional supplements may apply. |
Accepted payment methods | Cash Mercure Nairobi Upper Hill accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Mercure Nairobi Upper Hill of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from Tue, Jan 25, 2022 until Tue, Mar 01, 2022
Fitness center is closed from Tue, Jan 25, 2022 until Tue, Mar 01, 2022
Spa/wellness center is closed from Tue, Jan 25, 2022 until Tue, Mar 01, 2022
Swimming pool #1: Closed from Tue, Jan 25, 2022 until Thu, Mar 31, 2022
Crowne Plaza Nairobi Upper Hill, an IHG Hotel
Crowne Plaza Nairobi, an IHG Hotel
Crowne Plaza Nairobi
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Is WiFi available at Mercure Nairobi Upper Hill?
WiFi is available in all areas and is free of charge.
Is there free parking available at Mercure Nairobi Upper Hill?
Free public parking is possible on site (reservation is not needed)., Parking garage, Accessible parking
What are the outdoor activities at Mercure Nairobi Upper Hill
Outdoor furniture, Sun terrace
What languages are spoken at Mercure Nairobi Upper Hill?
English, Swahili
What are the general services offered at Mercure Nairobi Upper Hill?
Shuttle service, Carbon monoxide detector, Shared lounge/TV area, Hypoallergenic, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Laptop safe, Packed lunches, Carpeted, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at Mercure Nairobi Upper Hill?
Pets are not allowed.
What is the check-in time at Mercure Nairobi Upper Hill?
From 14:00
What is the check-out time at Mercure Nairobi Upper Hill?
Until 11:00
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